No cams loading on desktop website
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What sort of computer and browser are you using Seabiscuit?
![thermalben's picture thermalben's picture](https://www.swellnet.com/sites/default/files/styles/userimage_128x128/public/userimages/picture-21-1670380423.jpg?itok=ELtia8Va)
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What version of Windows do you have, SB?
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Which cams are you trying to access?
Can you please try these ones and let me know which work:
https://www.swellnet.com/surfcams/duranbah
https://www.swellnet.com/surfcams/cabarita-beach
https://www.swellnet.com/surfcams/the-pass
https://www.swellnet.com/surfcams/park-beach
https://www.swellnet.com/surfcams/torquay
https://www.swellnet.com/surfcams/triggs
https://www.swellnet.com/surfcams/pyramids-beach
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thermalben wrote:Which cams are you trying to access?
Can you please try these ones and let me know which work:
https://www.swellnet.com/surfcams/duranbah
https://www.swellnet.com/surfcams/cabarita-beach
https://www.swellnet.com/surfcams/the-pass
https://www.swellnet.com/surfcams/park-beach
https://www.swellnet.com/surfcams/torquay
https://www.swellnet.com/surfcams/triggs
https://www.swellnet.com/surfcams/pyramids-beach
Ben , I had no problem, all links worked , I’m on nusa lembongan .
![Sprout's picture Sprout's picture](https://www.swellnet.com/profiles/swellnet/modules/features/swellnet_user/images/default-user-picture.png)
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Usual: Ensure Windows is up to date -- Ensure Chrome is up to date -- Try a different browser e.g. Firefox -- Turn off any Ad Blockers or VPNs -- Try a different internet connection -- Clear cache.
FYI, security updates end next week.
https://learn.microsoft.com/en-us/windows/release-health/status-windows-...
"Enterprise, Education, and Enterprise multi-session editions for this version will reach end of servicing on June 11, 2024 and will receive security updates until then."
![Sprout's picture Sprout's picture](https://www.swellnet.com/profiles/swellnet/modules/features/swellnet_user/images/default-user-picture.png)
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Randomly received the same issue this afternoon, it was working fine this morning. I use FF with the AdBlocker Ultimate extension. Turned AdBlocker off and the cam feeds work. Clearly something has updated either end, anyway...
![thermalben's picture thermalben's picture](https://www.swellnet.com/sites/default/files/styles/userimage_128x128/public/userimages/picture-21-1670380423.jpg?itok=ELtia8Va)
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Sprout, that's interesting - we just added some monitoring software to our camera feeds, which may have triggered your Ad Blocker (even though you're a subscriber, so the page you would have loaded wouldn't have had any ad code). We'll check this out and see if it's likely to create issues in the future (if so, will remove it).
![Sprout's picture Sprout's picture](https://www.swellnet.com/profiles/swellnet/modules/features/swellnet_user/images/default-user-picture.png)
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Chrome and the AdBlock extension (not AdBlocker Ultimate) works fine, so yes possibly extension specific too. My FF one's on by default for all sites but I've turned it off for SN now anyway so good to go. Thanks Ben.
Hi Ben,
No cams are working for me on the desktop website - has been like this for awhile. Just black screen.
App all good.
I reckon it could be a user error......anyone else solved this problem easily?
Cheers