Cancelling Yearly Subscription Access

Sprout's picture
Sprout started the topic in Thursday, 4 Mar 2021 at 12:01pm

Hi guys, my Yearly subscription has recently auto-renewed, if I cancel does it refund a calculated balance and remove my access immediately or see out the remainder of the subscription/payment before removing access. I'm guessing B. I've had a (quick) look and can't find an answer or FAQs section. Cheers!

thermalben's picture
thermalben's picture
thermalben Thursday, 4 Mar 2021 at 12:13pm

If you cancel your subscription, you'll still receive access for the time you paid (we don't provide refunds).

Sprout's picture
Sprout's picture
Sprout Thursday, 4 Mar 2021 at 12:15pm

Great, thanks for the clarification.