Who makes the BS boards now....?

Ab put al his templates on computer a number of years ago, I have had two 'new' BS off dale n they are of the highest quality

Ab put al his templates on computer a number of years ago, I have had two 'new' BS off dale n they are of the highest quality

That first board in the rack,
6.0 x 19 3/4 x 2 3/4? Vol 35.5
Single Fin
$860

come in and che3ck out the spears, they are friggin lovely pieces of wave riding equipment....
www.boardswap.com.au

For sure Mark, I will.

I like your customs as well;)

Amen to that.

Best quads in Oz.

Big up there Mark, high five :)

I went to this shop to get my brand new surf surfboard fix because on my first session with this board I made a big crack right on the logo.
I could have fix it myself, but being a brand new board I wanted a professional repair so you can't tell anything happen.
7 days later, I got my board back, and i wish i could post a picture of the job they did, it's just disgusting, they simply cover the crack with transparent resin so you can see through it and still see that huge crack. Board ruined.
On the top of that, when I express my disappointment with their job, the boss just lost the plot and got really angry. After all, He did offer me to redo it for free, but at this point, I wasn't trusting him anymore, i just paid my due and took off.
I am going to try to post a picture of their job so you people can judge by yourself.

That does not sound like Pridmore ........was it Mark you dealt with ?

it was me, but there's alot more to the story guys, and we offered several times to rectify ( what he thought was not good enough )..., it became such a frustrating situation , I told him to get out and yes, this isnt what we do, and never have I had a situation with any customer over my many years of making surfboards...this guy had a delusional expectation of what we could do...he then said to me," this board cant be sold now" wtf ?, because of a ding ?he also said he was gunna take pics of the board and badmouth us everywhere....even after I offered to redo the ding again and try to do it the way he wanted...but ya know what, we already did enough, stuff him, some people I just dont wanna deal with, some people arent worth the stress...I am going surfing.....

O.k. fatatra post the pics.........you say board ruined.......we will decide that.

Okay guys, i won't even argue about who is a bad guy or not, it's not the point.
I do want to post the pics. I would like you people to jubdge by yourself. Mark pridmore stop deleting the picture i put on your facebook shop, so people can see...
If people other than a bunch of your friend think it's the best job that could be done with that board, i will apologizes, delete my comment and even rate you five stars!

Fatatra, mate- you do realise surfboards are not indestructible don't you?

Good luck with the shop Mark, a surf shop that sells surfboards, very 70's:-)

Fatatura, I think social media has gone past the stage where you can try and blackmail businesses with the threat of a bad review, the fact that you have been trying to badmouth on facebook and then you come here when that doesn't work, say's it all. Very rarely can a ding be fixed and you can't tell it happened, it's not a car.
Perhaps you should have taken it to another repair shop for a professional opinion instead of going off half cocked on the internet .

I dont know the full story here BUT i have nothing but good things to say about mark and the board swap shop , perhaps our friend here is a little delusional !

Very much sounds like it.

So if the work you feel is below standard and Mark deletes your pics from his facebook page ,post the pic on swellnet facebook .

Okay guys, i think i found a way to post it

Looks like that has had a fair bit of a hit to get that ding. Hardly an issue for the manufacturer or retailer ... IMHO.

Yes, the depressed area under the wing on the right hand side in the decal area "could" have been 'pulled up', but, possibly at the compromise of strength in the repair. "maybe" it could have been lifted out and / or folded back and filled with foam, and then repaired ...

The other side, looks to be about as good as possible in the situation?

All up, yeah, sure be disappointing to have that damage on a new board, but, boards are not indestructible and if you wanted a stronger board there are plenty of options which would have cost you more ... no pun intended ;)

At least with the pic, people can make up their own mind :)

Fatatra, in fairness to you, my apologies. Cosmetically, that does look pretty shitty in my opinion. But in fairness to Mark, the ding looks well fixed and watertight.

Impacts like that are pretty hard to fix as the glass has embedded into and compacted the foam. I'm no expert on ding repair but the only other alternative I could see was to cut the whole decal out, build up the compression with rovings, replace the decal or repspray the area (with no guarantee of an exact colour match) and then glass over that. But that would be just a lot of dicking around just to make it pretty again.

Also, in my opinion, bear in mind, he didn't ding your board, you did but when you threaten to fuck with a mans livelihood, it's understandable he'd get a little pissed off.

Mate, I feel your pain, new board and all but there's a right way and wrong way and on this occaision, I think you're probably both in the wrong.

You know, as a footnote, I've only heard good things about Mark so this was a little surprising. You don't have to do this but I suggest that you take a step back, grab a six pack get around there and start off on the right foot again.

Explore the alternatives, maybe part with a bit of coin and you might be able to resolve this to the satisfaction of both of you. Or not.

Don't carry this bitterness.

Hope a nice set comes your way:)

Fatatra, I agree it doesn't look great cosmetically, but it does look like a good repair. What were you expecting?? Mark did offer to redo the repair how you expected it, but it was your choice not to go ahead with it, that was your choice you can not expect more!

I don't argue on the fact that the repair is watertight and the board is surfable. But for that repair i went to a professionnal because i wanted him to make the repair as un-noticeable as possible, and i specifically ask for this service, and i got told the repair would be un-noticeable. this is just crap, If you can't do a job just say it.
They could have tried to lift the fibreglass and poor the new resin under. Or even cut the fibreglass sheet out…. poor the resin in and then lay the sheet back on so you can’t see it’s a massive indent.
Pretty shit really
And the worst thing is that now because of that repair, i have no chance to get my board looks good again, Im gonna try to find someone that can fix this mess, I will let you people know if i found someone.
The worst about mark pridmore is the way he react when i told him i wasn't happy, cursing around like a mad man. This is why i didn't take up his offer to redo it. It's not all about the money, i prefer pay extra and deal with someone who isn't insulting me.

You need to go to someone who does restoration work and then you can complain about how much they charged you:-))
Put some wax over it or a sticker and move on, the law of Murphy says if you spend to much money on that board it will break the next surf . Let it go, not worth stressing about.

looks simple to repair...but you would have needed another , "same", Sticker/laminate which should have gone over the original so there was no sighting the ding.

having said that...we often do tech dings which just gets the surfer back in the water ASAP with a strong repair job and then there are those who want the aesthetic ding repair so its hidden .....and as near as possible....

In the end the customer is always right......but what is the brand of the board and where did you buy it??

Agree with zen re the cosmetics, not sure what you and Prids agreed on .....a base watertight repair or what I call a N.I. nearly invisible. don't post up here what the repair cost ......but I would say $ 40 or higher for watertight and $120 + for a N.I.
Im sure Chilli would post you a decal if you wished a to redo it at some some stage the way Brutus mentioned - which is a simple repair.

Fatatra,just for repair examples have a look at the ding king facebook page Hackam S.A.
These guys do brilliant N.I.- nearly invisible repairs on boards that are badly damaged, will show that yours could almost look new again.
as it is now its watertight go and enjoy surfing it.

Im of the opinion that if its worth doing you do it right the first time,i think i would have the shits too especially if i left the board there for 7 days.What was the charge for the repair?

Sounds like poor communication was the issue here. Apparently Fatatra wanted the ding repaired a specific way, which MP even stated " I'll fix it the way you wanted it fixed" after the initial repair. I don't know the full story & I don't know either player but it sounds like an issue that should of been simple to establish in the first place was misunderstood from the get go........lessons to be learnt allround....

Pretty simple sticker, could have do done a normal repair , sprayed the yellow then painted a replica sticker over the top, not perfect but close enough.
Sounds like the lad had a fair reason to question the quality of the work and the customer is always right.
Two truths to every story:-)))

Fatatra, best board repairer on the sunshine coast, Bart Watkins 0411 389 925, genius

Come on man, if it's water tight it's good, function comes first, if you're that worried about how a small ding repair looks then you're in the game for all the wrong reasons. You should see some of my home ding repair jobs if you want to see ugly that's if I even bother to fix them.

Looks like a land based injury to me. Did it fall over while you were posting pictures of your new board to facebook?

Also all the rare bird logos I have seen are placed on the deck so would be covered in wax anyway, I don't see what the fuss is all about here.

To cut out the decal, backfill, replace the glass/decal, touch up paint around decal colour matching yellow etc, I'd say a shop would charge $150 ish. And you would STILL be able to tell it was a sizeable repair if you looked closely. The way this was done probably $50 or so. As someone says, if this is on the deck and under wax, how much did the guy want to spend on a repair to get the thing looking good again?

Sounds very much to me there was miscommunication, but if there was an offer to redo it (I assume the extra $100 between the two types of repair would have to be agreed to) but the board owner got the shits and started questioning professionalism and saying he would slag off on social media I would react in the same way. No-one takes threats well. What is the point of the threat? Say you are not happy, ask for the ding to be redone and you are happy to pay the extra for the way it should have been done and get it done. Don't threaten to slag someone off online.

If the repair is on the deck,a black posca pen and a yellow posca pen will tart that up, then a fresh coat of wax.

Mark is obviously a busy guy but an important issue re his reputation would seem worthy of his further reply particularly in light of the evidence now being there for all to see.

IMHO, that is one fkcued up repair job that any kid with a tube of goop could have done. so would be interesting to know who actually did it, surely wasn't MP was it?

One wonders if things may have been different if it was MP's logo that was rendered a mess from the ding. Maybe take it back to a Chilli related repairer who would want to have a nice looking logo repair done as some here have mentioned.
What say you Mark?

Read threads like this and you realise how precious...I mean different, some surfers can be. It's a surfboard not a Ming dynasty vase. Screw the 'aesthetics', the colour matching and logo replacement (really??). Get it sealed and surf for fuck sake.

Couple of things that don't add up for me: fatatra wrote "being a brand new board I wanted a professional repair so you can't tell anything happen".

But then Mark wrote "he then said to me,'this board cant be sold now'".

Why would you be looking to sell a brand new board, after just one surf? Or even after a short period of time?

Maybe the board is hot?

Or english isn't fatrata's first language?

If it was my board and I'd paid say $30, Id cop it on the chin. Above $50 and I wouldn't be happy.

But in all honesty, this story and its photo of a quiver of AB's just makes me want to rub my dirty mitts over the bottom of one of those 6-bangers again. Rode a horribly undersized pintail (6'1 x 18 x 2'1/8) (I'm ~85kg) at 6ft HT's and haven't felt anything like it on a board since.

personally i wouldnt be happy with that repair especially if you asked for a top job , i have had one of marks boards and it was an awesome board so he is oviously a talented shaper but i dont know him personally, im tipping fatatra rode it and maybe didnt like it and wanted to sell it? and i fix my own dings i dont care how they look but i ican see how some guys just love there boards and want them in good shape especially if you shell out 8 or nine bills for it, anyway i reckon these two need to man up and sort this out between them there both big boys, slagging people online really is shit

Need to know how this rare bird got that ding, fat one fill me in, and what was the cost to, er, fix it??

Correct me if I'm wrong fatrat, you go to pick up up your board the repair is not to your satisfaction (fair enough) you say as much and in response the shop owner offers to redo the repair at his expense to your satisfaction (offers several times) what more can Mark do than offer to redo the repair to your satisfaction? You refuse the offer and go on to say that you are going to post the poor repair online and give poor feedback, badmouth him online etc. You want retribution, you want to harm someone's business because of a poorly done repair that you refused to have redressed??? Well there you go, you've have had your chance to bitch and moan and badmouth, do you feel any better? Does your board look any better?

IMO it looks like a 'Rare Bird' now, half a left mangy wing and a broken old left pedestal!!
Birds are used to standing on one leg....!

With age and equanimity you learn to not ding your board, rather your body and soul being foremost.

Okay guys this will be my last post on this subject because i now have the answer that i wanted, which is :
it's a bad repair and it's possible to do better. That is all i wanted to know.

Back at the shop,mark told this that this was the best repair he could possibly have done, and when he offer to redo it it says the end results would be worst, so i decline the offer, not to mention he was really very rude.
I didn't pay in dollars for this repair, I traded my very old JS monstaX
I wanted to repair that board properly because it is brand new and i was just simply gutted to have a massive dent on a brand new 850$ board especially because i have no idea how that ding appears probably during transport. At first i wanted to sold it because she didn't feel right, since then I ve got new fins and im really happy with her except for THAT MASSIVE DING ON THE TOP DECH THAT IS STARRING AT ME !!!

FFS put a sticker over the repair !
Subject closed !

Yeah its time to cover it over and move on. If your not feeling it trade it and move on,dont dwell on it,so many good boards out there these days

mmm, looks like (from here: http://www.chillisurfboards.com/store/chilli/surfboards/performance-boar... ) the decal is on the deck and quite low down (assuming of course the board an ding in discussion has the same layout)

So, yep, if that's it, well, it seems to me like a simple solution is to wax it and go surf it!

For $850 , which is full retail...hope ya got a nice set of Composite fins also......the customer is always right......

don't listen to most of the guys on these forums as they would never pay full retail for a board and rough enough is good enough....

I think that Fatatra has every right to complain....and I am sure he will not go back and will find another shop to buy his s/bds at......

I think MP having learnt to be a good shaper is now going to learn the hard way about surf retail, over the years he has made it an art to sell his boards on internet forums , good on him but it had to bite him on the arse eventually. he should have just given back the board he did the ding repair for before he lost his temper and moved on, in the scheme of things in a business that needs to turn over at least a couple of hundred k a year to survive taking a hit for $60 worth of work and having a customer walk out that door with nothing to complain about is nothing.

Pretty cool concept for a shop, but cool rarely pays the bills, serving coffees are just going to result in people hanging around and with familiarity comes the perception that they are mates and discount is expected, also the stronger the coffee the deeper the finger marks on the rails of those boards lined up in the racks.

Coffee is served to sell cake and surfboards are displayed to sell clothes.

I think between Bruts and Shawn they have summed it up pretty well
MP is learning that The internet giveth and the internet also taketh away

I'd like to see the board Fatty swapped for the repair.

Boy Freeride you certainly put the boot in,axe grinding kook with an entitlement complex ? wow,the guy was only asking for advice on what he thought was a very ordinary ding repair.... and it was very ordinary ding repair,no excuses.This isnt 1970 anymore,board cost him a shit load and that repair was something you could get away with on an old shit board not a new one.No excuses.

wow, hasn't this blown up all outta proportion...this is what happen, a guy wasn't happy with his ding repair, he carried on and was rude to me about it, I offered to fix it and redo the ding to keep him happy ( even though I thought the ding was done well enough , not by me but my ding guy ), the French guy was rude and then threatened to show people this on facebook and badmouth my business on facebook, and then I got pissed off....of course I will get upset, he was way out of line...I continued to tell him we can redo the ding and he said stuff and I said stuff until there was yelling...never once did I threaten to hit him like he said, total lies there to embellish his side of the story there...anyway, at the end of the day he wanst happy, I tried to redo but he way over-reacted and to be honest, I don't care too much, he is a tool and there's plenty of them out there, but after many years in the game he has to be one of the biggest tools I have come across...99% of my customers are cool decent people who are very reasonable to deal with....as for me getting a lot of orders thru the forums, well, that's pretty incorrect, used to get a few but its all been local orders and repeat business thru my web-site and dealing direct with local crew...and retail is a learning curve, but its not too different from dealing with customers getting their sticks , its all good...ya never gunna keep everyone happy...for me this blown outta proportion drama is over....thanx for the support to those guys who know me too....

So the ding wasn't repaired in house ?

Oh well he was French, that's completely understandable

I think this needs to go to a higher court, how do we get this on judge Judy

A french guy being rude and disrespectful...who'd a thunk it.

It's not like there isn't thousands of young australian bodies buried on French soil who tried to defend the french against German aggression.
And what did they do to thank us: blow up nuclear bombs in the Pacific and sabotage the Rainbow Warrior in Auckland.

this cat sounds like a prize toe-rag to me.

So he is a FROGGY ......ah the damage was done trying to duckdive a wave.... by his nose.

For what it's worth , I've had a couple of Marks' Quadfathers. The first was a custom and I specifically asked for a light blank and light glass. After a couple of surfs I noticed a few depressions/heel/toe marks, but I expected that. After a week or two Mark emailed me and explained that he had made a board for a friend using the same lightweight blank and he had noticed excessive depressions in the deck, and had I noticed the same ? He offered to do another board at a good discount if I wanted.
How many shapers would contact a first time customer with an offer like that?
The second board was an off the rack a couple of years later and it's a gem.

I've had my own business for 30 years, and when it comes to dealing with the public, it is Russian Roulette.
One person offers a carton of beer for a job well done and the next wants to find fault and deduct money from the bill, for the same standard of work !
Thank God most of my work these days is for regular commercial customers and just the odd domestic job.
Probably poor communication more than anything in this case.

His chick is cute if that's him (Pierre) with the query on the Q&A section of the Chilli rare bird webpage.
I'll keep an eye out for him in the water to say G'day.

WTF, MP originally posts as MP now posts (supposedly) as More whilst MP and FR76 previously entered into a "mate" lovefest revealing they are closely affiliated and goes to extremes to back MP in the face of obviously alternative evidence in the form of photos to the opposite being posted.
IMHO the reason this thread has over a ton of posts is simple, the audience out there is sick and tired of having bullshit thrown at them based on someone having a supposed position of advantage, i.e. MP being a known contributor and 'a bloody great guy'.
FR76, have you ever recieved any equipment from MP at a favourable or discounted price? I only ask that based on what would seem from your posts, as a flavour of unswerving support against the tide of pictorial evidence.
Suggest MP post as MP or disclose that MORE is him or not him and stop playing games (if this is the real case) as it does not ogre well for Swellnet if supposed contributors to the web reports are involved in mind games on issues of credibility are at stake. Stu?

The internet giveth and the internet taketh away

take a deep breath Stu, there was no accusations made or intended, just a simple and respectful question was put forward. my apologies for the spelling...just a surfer, not a professor.

Je suis Zenagain;)

Je suis the prick grabbing the next set wave after distracting you with incessant small talk.

I'm confused. The agreed facts of the case are:
1. Guy gets ding repair job he's not happy with.
2. Ding repairer offers to try to redo repair to satisfaction of guy.
3. Guy declines. Threatens bad reviews on web.
4. Consequently, ding repairer tells guy to piss off.

Why, with those facts being agreed by both parties is this fatrat fella getting any time here? He had his offer to fix the repair and threw it away. Sounds like he screwed it up for himself. Miscommunication or otherwise.

The customer is most definitely NOT always right. And I say that, as a customer.

well done Stu, sleep well knowing you have control

yeah lights out on this one.zzzzzzzzzzzzzzzzzzzzz

Too Farta away.
Gone

Hey Karma, I've paid for every surfboard I've ever owned. And that includes alot of Aus's best shapers including Mark Pridmore.

Depends Brutus. Paid full retail on a custom from you.
A 7'3" pintail reverse vee that I got in the Tom Curren era.
Amazing board, took that thing all over the world and ended up leaving it with a kid on Guam as a thankyou for the hospitality of his family.
Wish I still had it.

Dealing direct with manufacturers and shapers means you can tailor what you pay according to what the board is made of : glassing schedules, blanks, sprays , fin systems etc etc, . That all determines the final cost of a board as you know.

wow 25 years ago.....amazing how those bds and EEV design were all designed,surfed in France...a very creative country and culture......not sure how you paid full retail,as none of my bds were in shops....maybe ya got a model somewhere...

anyhow enough Froggie ( by you)and Aussie bashing (by me).....sounds like this whole dingate was a clash of 2 cultures!

Yeah, would have been 89. Fuck 25 years ago.
I rang a bloke in Sydney who was making your boards under licence. Can't remember who. But it was a Maurice Cole board. I discussed dimensions and build with him. The design DNA was all yours. I got what I was promised and was completely stoked with the board.
He sent it up to me on surf cargo.
I've actually had great luck on customs just ordering over the phone in pre-internet days.
Peter McCabe indo guns. Thornton Fallander quiver of single fins in the 90's before retro was even a thing.

Woulda been Insight.....good to see a model work so well....and now just to clarify some of ya comments on the Frogs...

brutus commented Wednesday, 28 Jan 2015 at 8:57am

Gee FR76...now its French bashing.....yeah the French have different ideas about quality......and do have a different culture to Australia....so I can see now where the abrasiveness of both sides kicked in, and result is we are here debating who is right or wrong...and now we have ....

FR76 claiming how ungrateful the French are to the Australians because of a war 50 years ago...very one eyed view......but I guess that's what ya get from one eyed Aussie Aussie Aussie Oi Oi Oi.....before ya throw shit at anyone lets have a look at Australia and its current record of mistreating and abusing indigenous peoples, send refugees to camps ( A la Germany), climate change deniers, tax the poor and let the rich pay less, but its all good because the Australian PM is surfer.......and he represents Australia abroad as a true Aussie cultural ambassador.......be proud!!

Mate you do realise I was joking about the french being ungrateful because we fought in defence of their country , right?
Although I was pretty appalled with their nuclear testing in the Pacific and the horrendous way they violated NZ sovereignty and sunk the Rainbow Warrior.
I'm the last one in the world to be oi, oi, oi. I hate all that jingoistic BS.
And I share your views on aus politics.

Its funny you say that about the French....defending their country with the youth of Australia.......during this era in France I ran a campaign Surfers Against Nuclear Explosions during the Rip Curl Hossegor Pro.....and copped a lot of shit.....but when I pointed out that Australians actually lost more lives,got more prisoners and gained the most ground,saved French towns.....shut a lot of French up......and I did mention the war...hehe....

I also had a lot of support from the genX French......