Surfcam streaming problems

All streaming fine at my end AR. Are you having problems with any other surfcams?

Ben, SE QLD cams all drop out after like 10sec on my iPhone too. I'm running an iPhone 5 IOS 6.1.4.

Hmmm, that's weird Don. The same is happening here - although I've never noticed it before and we haven't made any changes in the last few weeks. I'll get our guys to look into it tomorrow.

Hold the phone - all SE Qld cams are fine here. Only one that is doing this is D'Bah (first one I tried, hence my previous post).. the rest are streaming fine. Can you confirm if all SE Qld cams are doing it or only D'Bah?

Snapper was doing it to me yesterday but not as bad as the dbah one.

And now D'Bah's streaming fine. Very unusual.

Dbah worked fine first time around. Tried smaller after that and it dropped out after 10sec. Tried snapper again. Same thing. Dropped out. Tried burleigh. Dropped out after 10 sec

adrobbbo wrote:

lorne playing now,, still jerky after 45 seconds

Can you try some other surfcams, such as Manly? Just trying to work out if the problem is local to your machine. Lorne is streaming perfectly here (standard ADSL connection).

donweather wrote:

Dbah worked fine first time around. Tried smaller after that and it dropped out after 10sec. Tried snapper again. Same thing. Dropped out. Tried burleigh. Dropped out after 10 sec

All working fine here Don. What version iPhone do you have? Have you got the latest iOS7 upgrade?

Ben, as per above, I'm running an iPhone 5 IOS 6.1.4. Don't want to upgrade to IOS 7 as I've heard phone performance is slowed.

I've got iOS7 on an iPhone5 and haven't noticed any performance issues whatsoever.

However, I have had several people (including Craig Brokensha) confirm that this update absolutely fixes surfcam streaming problems.

Don't upgrade to iOS7.

I have an iPhone 4s and since upgrading I haven't been able to charge with Apple certified chargers, and now my phone is dead and I can't bring it back.

Into the Apple store tomorrow, but not very happy at all!

Well, charging is fine for me. I do get a previously unseen message "this charger is not certified" (when it is) but the phone still charges.

Thanks for the update AR, let us know how you get on!

thermalben wrote:

Well, charging is fine for me. I do get a previously unseen message "this charger is not certified" (when it is) but the phone still charges.

I got this message the other day when charging my iphone5 (not upgraded to IOS7) however I was thinking that's perhaps cause I used the ipad air (which is using IOS7) charger cord instead? Still charged the phone. And Ben, i won't be updating to IOS7 as I've heard several (and Craig has just confirmed that) horror stories with upgrading. So your cams will have to live without my business unfortunately. Funny thing is, it's only started happening in the last few weeks. Prior to that it was perfect.

Fair enough Don. FWIW, we tend not to spend too much time working on old software fixes though - because as soon as we do, everyone eventually upgrades and the work we've done is therefore redundant.

iPhone 4s with IOS 6.1.3, can't play any cams on it, worked a little a couple of weeks ago,would stream for 5 seconds and then close my browser. Now, nothing, displays the play icon with a line through it. All cameras in my area work on the PC with Chrome except for Byron Bay, which has been out of action for quite a while. Any problem with it?

della, what you describe for your iphone 4s is exactly what happens to me on my iphone 5...streams for like 5-10sec and then closes my browser (safari).

dellabeach wrote:

iPhone 4s with IOS 6.1.3, can't play any cams on it, worked a little a couple of weeks ago,would stream for 5 seconds and then close my browser. Now, nothing, displays the play icon with a line through it. All cameras in my area work on the PC with Chrome except for Byron Bay, which has been out of action for quite a while. Any problem with it?

dellabeach - have you upgraded to iOS7? Apparently this fixes the streaming problem (why? I don't know). We've had many people confirm it.

No, haven't upgraded yet, not too fussed on watching cams on my phone. What's up with the Byron cam? Still isn't working on my PC.

We're relocating the Byron cam at the moment.. Hoping it'll be back real soon.

Margs surf cam not working again

Yeah not sure what's up with it - am investigating.

Yallingup & Margaret River have not been coming up all week.
The Atoll add has movede up into the normal space.

Nah that's not actually the problem KA from WA (the Yalls cam is working fine, Margs is offline due to a tech reason - the Atoll ad is meant to sit below the surfcam player). 

I suspect you're running on a Windows platform with Internet Explorer - which is having problems displaying the surfcam viewer. 

In the interim while we fix the Windows/IE issue, can you try the Chrome browser? That seems to work for almost everyone (download here). Please let me know how you get on.

Thanks for that - All good now
Now all we need are some waves and that devil wind to stop blowing.

Unreal.. out of interest what did you do to fix the problem? Was it the Chrome browser?

I just got the youngest person in my office to put it through Chrome somehow.
Being a self confessed Luddite dosen't help.

Don't worry KA, we're all luddites at heart. At least there's usually a grommet around to help with the technology! Just stay away from hashtags.

Flinders cam been out for a few days...just thought you should know

Yep we're trying to get it back up ASAP.

Back on now...Thanks gents

Hi guys, Flinders cam been out a while...

Yeah seems to be a combination of a power issue and some hardware failures - I am sending down replacement equipment next week. Sorry for the inconvenience.