Article/forum errors

thermalben's picture
thermalben started the topic in Monday, 5 Mar 2012 at 11:02am

We're experiencing a number of intermittent errors on the site, most of which which brings up a page saying "That's Not Good!..." etc etc.

We're not quite sure what's causing it, however our support team is looking into the problem and we hope to have a resolution ASAP.

Apologies for the inconvenience.. we know it's annoying!

philosurphizingkerching's picture
philosurphizingkerching's picture
philosurphizing... commented Friday, 29 Jun 2012 at 7:28am

I get the 'That's not good' each time I try to access the surf reef forums.

thermalben's picture
thermalben's picture
thermalben commented Friday, 29 Jun 2012 at 10:14am

Not sure what that's happening Phil - we'll have a look and get it rectified ASAP.

philosurphizingkerching's picture
philosurphizingkerching's picture
philosurphizing... commented Thursday, 12 Jul 2012 at 7:22am

Still not able to access surf reef forums.
I was wondering if access is an issue for others as well.

Phil

thermalben's picture
thermalben's picture
thermalben commented Thursday, 12 Jul 2012 at 7:35am

Yeah, same happening here Phil. We've got some website patches being fixed in the next week which should address this problem. Apologies for the inconvenience.

philosurphizingkerching's picture
philosurphizingkerching's picture
philosurphizing... commented Monday, 24 Sep 2012 at 4:13pm

So it has been 4 months since this has been brought to your attention.
What's the problem.

Phil

thermalben's picture
thermalben's picture
thermalben commented Monday, 24 Sep 2012 at 4:18pm

Phil, we've had a long list of things to be fixed on the site (which seems to get bigger each week), and it's taken a lot longer than we thought to get through them all. Unfortunately this issue wasn't at the top of the list, so it's still waiting to be looked at. However I believe it's will be completed shortly. Apologies for the inconvenience.