Cams not working

Snowy123's picture
Snowy123 started the topic in Saturday, 11 Feb 2023 at 7:36am

What’s happening with cams I use on the Gold Coast are not working 4x of them(could be others). Have been out since Thursday. Any chance we could sort them please?

thermalben's picture
thermalben's picture
thermalben Saturday, 11 Feb 2023 at 7:37am

Which cams mate?

burleigh's picture
burleigh's picture
burleigh Saturday, 11 Feb 2023 at 7:45am

Palm beach, Lacey’s lane, Currumbin have not been working for days

thermalben's picture
thermalben's picture
thermalben Saturday, 11 Feb 2023 at 7:56am

Yep, you're right. We suffered an interference with our data link on Thursday - those locations are hooked up via microwave links (rather than each having its own land line). And the reason for the interference was a first for me - a new highrise building has gone up in the middle of the link! (the connection is from one end of Palm Beach to the other - it's one of those new buildings around 19th I think).

As such, the bandwidth through-put of the line has dropped significantly (from 200Mbps down to 5Mbps), and I've had to prioritise services down to one cam while we implement a fix - I chose Currumbin Alley.

We've immediately booked in a new fixed-line service to fill the gap, but NBN - who are normally pretty responsive on the Gold Coast - can't get on site until Thursday to switch it on.

Apologies for the inconvenience, this was a completely unforseen problem - we haven't had any need to monitor the progress of high rise buildings across our network, but obviously this is a matter we'll have to address from now on.

clairerollinson45@gmail.com's picture
clairerollinson45@gmail.com's picture
clairerollinson... Sunday, 12 Feb 2023 at 7:58am

Hey, any idea when Bondi surf cam will be back online? It’s been offline over a month and seems there’s no other cam (eg, a South Bondi cam) to rely on.

Mcface's picture
Mcface's picture
Mcface Sunday, 12 Feb 2023 at 8:20am

Offline for over a month? I don't think I've seen it working over the last 5 years!

DAW's picture
DAW's picture
DAW Sunday, 12 Feb 2023 at 9:51am

Bondi,Narrabeen very poor effort,seems dishonest aswell.If you not going to stream these cameras take them off the surfcam list.You have used up all the excuses,renovations etc.How about some honesty.