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Locked out of my premium account

Eric Michlem's picture
Eric Michlem started the topic in
Website troubleshooting
 Monday, 1 Feb 2021 at 9:39pm

Would like some help getting into my account

thermalben's picture
thermalben's picture
thermalben Tuesday, 2 Feb 2021 at 5:52am

Hi Eric, this account (user or email address) doesn't have a Swellnet Pro account associated with it. By chance did you sign up with another email address, or perhaps a Facebook account? If you've got a payment receipt, please send it to [email protected] and I'll track it down. Sorry for the inconvenience.