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Login issues on Safari mobile

Polly2's picture
Polly2 started the topic in
Website troubleshooting
 Tuesday, 20 Aug 2019 at 11:46am

All of a sudden I have to login every time I open Swellnet via my bookmark on safari. It’s never happened before.. using iPhone with iOS 12.4

thermalben's picture
thermalben's picture
thermalben Thursday, 22 Aug 2019 at 5:43am

Just to check.. you're selecting the 'Remember Me' button etc?

backhand life's picture
backhand life's picture
backhand life Thursday, 22 Aug 2019 at 6:38am

Having the same issue, first time it has happened. Just updated software immediately prior to the issue (iOS 12.4)

thermalben's picture
thermalben's picture
thermalben Thursday, 22 Aug 2019 at 6:44am

Thanks guys - we'll look into it.

FWIW, we've had intermittent log in issues for ages. Every time we may a change and fix it for one person and their set of circumstances, it seems to trigger a problem for someone else on a different platform (OS, browser etc).

Sorry for the hassle.. it's insanely frustrating for us too.. the least of which is because it diverts our (limited) resources away from working on all of our new projects.