Always have to login!

enjay81's picture
enjay81 started the topic in Sunday, 13 May 2018 at 2:55pm

First world problem I know, but annoying to have to constantly log in to reap the benefits of a paid subscription, especially when it is just a quick surf report or surf cam check. Are you able to add a ‘remember me’ function?

Cheers!

Craig's picture
Craig's picture
Craig commented Sunday, 13 May 2018 at 8:21pm

Got any more info enjay, what operating system/device as this shouldn't be happening often?

carpetman's picture
carpetman's picture
carpetman commented Sunday, 13 May 2018 at 9:25pm

Same annoyance that I posted about the other day. Usually happens once a week on all my devices. Seems to happen more often when I’m O/S in an area of poor reception.

Craig's picture
Craig's picture
Craig commented Monday, 14 May 2018 at 7:36am

Yeah, trying to get more info. Could you tells us..

Desktop or mobile 
OS type
Browser

If on mobile, are you accessing through a browser, or are you following a link through Facebook? 

Most users would ordinarily access the site via a couple of methods. And, Facebook users (on the App) defaults to its own browser, which won’t have your login credentials. So you may be logged in on the website but if you follow a link via the FB App you won’t be.

carpetman's picture
carpetman's picture
carpetman commented Monday, 14 May 2018 at 9:27am

Cheers Craig,

Happened this morning on my work comp. Running windows 10, using chrome.

Happens once a week or so on my phone. iOS 11.3. safari. or chrome.

Maybe I'm just more aware of it but feel like it happens more often when I'm O/S and have poor reception.

I thought, maybe, it was something you guys would do to try stop people sharing paid accounts? Which would be fair enough. Not trying to have a dig. It's just a little annoying spending half an hour trying to load up a forecast and when it finally loads it's the log in page or restricted forecast.

If something can be done about it would be great.

Craig's picture
Craig's picture
Craig commented Monday, 14 May 2018 at 11:26am

We've made some changes guys and added a "remember me" button.

Wanna try this and let us know how you guys go.

surfstarved's picture
surfstarved's picture
surfstarved commented Monday, 14 May 2018 at 12:52pm

This has been an issue for me on the app (iOS), although not so much on the laptop. Every time I open it I've been logged off, so if I want to avoid an ad every time I click on something, or view the long-term forecast, I have to sign back in.

First world problem I know, but it gives me the shits.

Don't let the bastards grind you down

Craig's picture
Craig's picture
Craig commented Monday, 14 May 2018 at 2:11pm

Yeah, thanks Surfstarved.

Sprout's picture
Sprout's picture
Sprout commented Monday, 14 May 2018 at 2:43pm

Cookies?

enjay81's picture
enjay81's picture
enjay81 commented Thursday, 17 May 2018 at 11:05pm

Sorry Craig, Offline for a bit.
Happens on my iPad, iPhone and laptop (windows).
Haven’t tried the new feature.
Let you know how it goes, cheers!

enjay81's picture
enjay81's picture
enjay81 commented Thursday, 17 May 2018 at 11:17pm

Just ticked the remember me feature, uploaded the website and Then closed safari on my iPad and iPhone, and on both devices, it asked me to sign in again when I tried to access the site for a second time. However, when I added a new page whilst writing this, it remembered me??????

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